Last updated: October 22, 2026
ALOPY, trading as Dex Healthcare, which operates the website https://www.dex.healthcare, attaches great importance to the confidentiality of your personal data, which for us is a pledge of seriousness and trust, including with regard to cookies.
Our Cookie policy reflects our commitment to enforcing, within ALOPY and the Dex Healthcare group, the rules applicable to personal data protection, in particular those relating to the cookies used when you browse our website.
For information about the other personal data processing we carry out, please see our Privacy policy, available at any time on our website.
A cookie is a small text file placed and stored by a server on your device (for example a smartphone, tablet or computer) when you visit a website.
A cookie does not identify you personally: it only identifies your device through its IP address, along with various information related to your browsing (for example browsing time, pages visited or screen size).
The proper functioning of our website necessarily involves technical cookies, which we may use without your prior consent, on the basis of our legitimate interest in providing you with a functional website.
For example, a technical cookie can remember your language or display settings to make your next visits easier.
Although we do not recommend it, you can always refuse these cookies through your browser settings, by following these instructions: Chrome, Microsoft Edge, Safari, Firefox and Opera.
In that case, your browsing experience may be degraded. To restore it, you will need to allow technical cookies again.
An audience measurement (statistics) cookie analyses how you use a website (for example browsing time or pages visited) in order to improve your experience and provide a service suited to your needs.
We do not currently use audience measurement cookies on our website. If we use them in the future, they will only be placed on your device with your prior consent, collected through a cookie banner.
An advertising cookie can be used either to display advertising on a website or to identify the source from which a visitor reached a website (for example Google or Bing).
We do not use advertising cookies on our website.
Some cookies may be placed or read by third parties, for example when you visit our page on LinkedIn or interact with content from a third-party service. These third parties may identify you through their own cookies, even if you have not used their features during your visit, simply because you have an account open with them on your device. We have no control over the process these third parties use to collect this information, and we invite you to read their privacy policies.
To learn more about the cookies used by some of these third parties, you can read their cookie policies:
The personal data processed by the cookies we use is:
When these retention periods expire, we do not keep any data about you. At most, we may anonymise your data for statistical purposes.
You can refuse cookies at any time through your browser settings, by following these instructions: Chrome, Microsoft Edge, Safari, Firefox and Opera.
Where a cookie banner is displayed on our website, you can also use it to accept or refuse non-essential cookies at any time.
The applicable data protection regulations grant you specific rights that you can exercise at any time and free of charge to control how we use your data.
For a request to be taken into account, it must be made directly by you or your representative at legal@hairdex.fr.
Requests may not come from anyone other than you or your representative. We may therefore ask you for proof of identity if there is any doubt about the identity of the requester, as well as proof of representation.
We will reply to your request as soon as possible, within a maximum of one month from receipt, unless the request is technically complex or we receive many requests at the same time. In that case, the reply time may be extended to a maximum of three months.
Please note that we may always refuse to reply to any excessive or unfounded request, in particular because of its repetitive nature.
Some cookies and technical tools we use, including those of our website host, may send your IP address and user ID outside the European Union in order to function. In that case, we make sure these tools strictly comply with the rules applicable to data transfers, in order to ensure adequate confidentiality and protection of your personal data.
To best guarantee the protection and integrity of your data, we have officially appointed an independent Data Protection Officer (“DPO”) with our supervisory authority.
You can contact our DPO at any time and free of charge at legal@hairdex.fr for more information or details about how we process your data.
You can contact the French data protection authority, the Commission nationale de l’informatique et des libertés (“CNIL”), at any time: CNIL complaints department, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, or by phone at +33 1 53 73 22 22.
We may change our Cookie policy at any time to adapt it to new legal requirements and to any new processing operations we may carry out in the future.